Accessibility Statement for Flowers New Cross
Ensuring Accessibility for All at Flowers New Cross
At Flowers New Cross, we believe every customer in New Cross deserves an inclusive and seamless experience when ordering flowers online. Our commitment to accessibility is at the heart of our website design and ongoing improvements, guaranteeing that all visitors, regardless of ability, can explore bouquets, choose arrangements, and complete orders with confidence and independence.
WCAG 2.1 AA Compliance
To maintain a high standard of accessibility, our website has been designed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards ensure that web content is more usable for people with disabilities, including visual, auditory, cognitive, and motor impairments. By adhering to these guidelines, Flowers New Cross creates a digital environment that benefits all visitors and particularly those who may encounter barriers on less accessible sites.
Screen Reader Compatibility
We understand the importance of screen reader compatibility for those who rely on assistive technologies. Our website structure, navigation, and content have been optimised to work seamlessly with the most commonly used screen readers. Text alternatives for images and banners, informative labels for buttons, and logical site-hierarchies help ensure that users with visual impairments can access all information required for a successful flower order in New Cross.
High Contrast and Visual Accessibility
Accessible Flowers New Cross means providing a site that is visually comfortable for everyone. We use a carefully chosen colour palette and provide high contrast between text and backgrounds to assist users with low vision or colour blindness. Font sizes, spacing, and interactive elements are selected to maximise readability and navigation, making it simple to browse our flower collections or access important ordering information.
Inclusive Ordering for the New Cross Community
Accessibility is essential to us because we want every New Cross customer to enjoy the excitement and convenience of ordering flowers online without obstacles. Our continuous focus on accessible Flowers New Cross is about removing barriers and empowering all users to celebrate, connect, or share joy through flowers, regardless of ability or preferred browsing device.
Your Feedback and Accessibility Support
Accessibility is an ongoing process, and we are dedicated to continual improvements. If you experience any difficulties when using our website or have suggestions for further enhancing our accessible Flowers New Cross experience, we invite you to contact us. Your feedback is invaluable and helps us continue to uphold our standards and serve the New Cross community better. Please use the contact page to reach our accessibility team, and we will do our utmost to address your concerns or provide assistance.
Ongoing Commitment
Flowers New Cross is committed to setting a high benchmark for accessibility and customer care. Our goal is for every user to confidently navigate our website, find the perfect bouquet, and complete their order with ease. Thank you for choosing us to celebrate your special moments, and for helping us deliver an accessible, joyful online flower ordering experience for all in New Cross.
