Our Cookie Policy at Flowers New Cross

Understanding Cookies and Their Purpose

At Flowers New Cross, we are committed to offering an enjoyable, seamless online shopping experience for all our customers in New Cross. To achieve this, our website uses cookies to recognise your preferences and enhance your interactions when ordering flowers online. This Cookie Policy explains what cookies are, the categories we use, and how you can manage or customise your cookie preferences while browsing our website.

What Are Cookies?

Cookies are tiny text files that are stored on your device (such as a computer, tablet, or smartphone) when you visit most websites, including ours. They function as a unique identifier to remember information about your visit. This may include which items are placed in your basket, your login status, or which pages you viewed. Cookies help make your shopping experience smoother and more personalised by recalling your choices and adapting the site to suit your needs.

Types of Cookies We Use

We use a variety of cookies to support the online ordering process, analyse website performance, and deliver relevant promotions. Below are the main categories of cookies you may encounter when visiting Flowers New Cross online:

Essential Cookies

These cookies are required for the website to function properly. They enable basic features such as secure payment, basket management, and account login. Disabling these cookies may affect the performance of the website and could prevent you from placing your flower order in New Cross.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. By collecting and reporting information anonymously, these cookies allow us to measure traffic, identify popular products, discover which sections of the site are most useful, and generally enhance the online shopping experience. The insights gained assist us in continual website improvement.

Marketing Cookies

Marketing cookies are used to deliver adverts and special offers that are more relevant to you and your interests. These cookies may also be set through our site by external advertising partners. They help us measure the effectiveness of our advertising campaigns and tailor promotions to suit the preferences of our New Cross customers.

How Cookies Improve Your Shopping Experience

Cookies allow us to provide you with a more tailored experience as you browse and shop for flowers online. For example, cookies help to remember what’s in your basket, recall your delivery details, and show you products that match your interests. They also help us understand site usage so we can improve navigation, ensure availability, and offer special flower deals to our New Cross customers.

Managing Your Cookie Preferences

When you first visit Flowers New Cross online, you may be prompted to select your cookie preferences. You can choose to accept all cookies, reject non-essential cookies, or customise your settings to allow only certain categories. Most web browsers also give you control over cookie settings, letting you delete existing cookies, prevent new ones from being set, or receive notifications when cookies are being placed on your device.

For more detailed instructions on adjusting your cookie settings, please refer to the help section of your chosen web browser. Please keep in mind that restricting certain cookies may impact website performance and your ability to place orders or access certain features on the Flowers New Cross website.

Updates to This Policy

We may occasionally update our Cookie Policy to reflect changes in legal requirements or our site functionality. Please revisit this page periodically to stay informed about how we use cookies at Flowers New Cross and how you can control your settings for the best possible online shopping experience.